Café Casual Recovery Worker

Location: Old Moat Garden Centre
Working Hours: As and when required, including weekends and bank holidays
Contract Type: Permanent
Salary: £13.45 per hour

About the Role

As a Café Casual Worker at The Old Moat Garden Centre and Café, you will support the day-to-day running of a welcoming café environment within a mental health and wellbeing charity, Waythrough.

You will work alongside Café Supervisors and team members to deliver excellent customer service, prepare food and drinks, and maintain high standards of cleanliness and hygiene. The café also plays an important role in supporting individuals in their recovery, offering a positive and inclusive space to build confidence and develop skills.

This is a flexible, zero-hours role with shifts available across weekdays, weekends, and bank holidays.

What You’ll Do

• Deliver friendly, welcoming, and efficient customer service
• Prepare and serve drinks, sandwiches, light meals, and café items
• Carry out basic food preparation and cooking tasks
• Operate the till and handle payments accurately
• Maintain cleanliness across customer areas, kitchen spaces, and equipment
• Wash dishes and ensure high hygiene standards are met
• Receive deliveries, manage stock, and keep storage areas organised
• Work as part of the café team to ensure smooth daily operations
• Support and engage respectfully with people using the service
• Follow all health and safety, food hygiene, safeguarding, and organisational policies

To Succeed in This Role

You will be someone who is approachable, reliable, and enjoys working as part of a team. You’ll take pride in creating a welcoming environment and be comfortable interacting with a wide range of people, including those accessing support services.

A positive attitude, willingness to learn, and ability to work flexibly are key to thriving in this role.

You’ll Need

• To be aged 18 or over
• A basic understanding of customer service and teamwork
• Willingness to learn food preparation and café operations
• Ability to follow hygiene, safety, and safeguarding procedures
• Good communication skills and a respectful, inclusive approach
• Flexibility to work varied shifts
• A willingness to complete a Level 2 Food Safety Certificate (training provided)
• A satisfactory DBS (Disclosure and Barring Service) check and references

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

 

If you need adjustments or support to apply, please email our recruitment team: [email protected] 

Closing Date:

2026-05-12