Posted:
1/5/2025, 4:43:02 PM
Location(s):
Metuchen, New Jersey, United States ⋅ Morristown, New Jersey, United States ⋅ New Jersey, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
On-site
Principal Duties
Program Requirements:
Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.
Partners with STL Mentor to create a personal growth plan and capstone project roadmap.
Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.
Responsibilities:
Maintains a thorough understanding of WFM store operations and merchandising processes.
Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications.
Supervises daily operations and provides daily feedback to store leaders / teams regarding retail plan execution including; sales, margin, labor, merchandising, training, sanitation, marketing, and promotions.
Drives decision-making and team focus through solid understanding of company operations and differentiation strategies.
Drives exceptional customer service and maintains excellent community relations.
Analyzes, compiles and completes necessary financial reports.
Builds strong and supportive relationships with store and regional leadership.
Demonstrates understanding of the interrelationships between various WFM departments, operations, and functions.
Works with key functional and operational stakeholders to ensure shared understanding of Operations priorities, objectives, and anticipated outcomes. Ensures recommendations and insights are shared with the appropriate leadership decision-makers.
Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures.
Understand, communicate and lead upon WFM Core Values, Leadership Principals and Declaration of Interdependence
Know, communicate and support our Values in Action Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.)
Knowledge, Skills and Abilities Required
2+ years of experience leading a team
High performing Manager/Team Leader or has equivalent leadership experience, preferably in retail or hospitality industries
The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards
Well-rounded knowledge and application of all merchandising/retailing expectations
Critical thinking with creative approach to problem solving
Excellent judgment and decision making
Strong communicator; ability to be precise, clear and convey enthusiasm
Ability to train and inspire excellence
Ability to delegate effectively
Well organized with excellent follow through
Proficiency with email, Microsoft Office, and all operations-related applications.
High integrity, transparency and authenticity
Solid understanding of and compliance with WFM policies, procedures and processes
Desired Experience :
Customer Service Focus
Team Building
Employee Relations
Store Operations (Inventory, Labor Management, Cost Control)
Marketing (Pricing, Merchandising)
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team.
Candidates who are considering applying for the CD ASTL position should consider that in order to get the most out of this training program, we strongly recommend that participants avoid taking PTO during the program run dates. Or, participants who are unable to postpone their PTO may wish to consider applying for the next round. If there is a compelling reason that the planned PTO cannot be rescheduled, nor can the participant postpone their application until the next round, a request must be made to the Executive Level of Operations for approval.
The wage range for this position is $65,208 - $81,510 annually, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Website: https://wholefoodsmarket.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 10001+
Year Founded: 1978
IPO Status: Delisted
Industries: Consumer Goods ⋅ E-Commerce ⋅ Food and Beverage ⋅ Food Processing ⋅ Grocery ⋅ Organic Food ⋅ Retail