Posted:
1/4/2026, 9:22:18 AM
Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia ⋅ Queensland, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
UQ Brisbane City is part of UQ Venues
Be part of the place for professional growth, learning and connection
Multiple Casual Opportunities
$36.15 per hour + 12 % superannuation contributions
Based at the heart of Brisbane City, 308 Queen Street
We are seeking a motivated, energetic, and customer focused Concierge/Food and Beverage Attendants to support the delivery of high-quality food and beverage services at UQ Brisbane City. This role plays a key part in creating an outstanding customer experience for guests, event organisers, and visitors.
This is a casual position, with staff typically working approximately 15 – 25 hours per week. Availability Monday to Friday is essential, with occasional weekend shifts as required.
Key responsibilities will include but not limited to:
Welcome guests, oversee venue guidelines, and provide excellent customer service
Prepare and clean coffee machines, set up meeting rooms, and assist event organisers
Serve food and beverages, manage stock, and handle event equipment setup and pack down
Maintain cleanliness of the venue and respond to email inquiries
Responding to queries received to the Concierge email inbox and forwarding event enquiries to the events team
Any other reasonable request of management
This is a casual position at Food & Beverage Grade 2 Load rate $36.15 per hour plus 12% superannuation.
Experience in a similar or related hospitality role
Current Responsible Service of alcohol (RSA) certificate
Food Safety Certificate
A positive attitude and customer driven focus
High standard of professionalism and excellent Customers Services Skills
A commitment to excellence of product and service
Teamwork skills and ability to work independently
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.
In addition, the following mandatory requirements apply:
Work Rights: You must have work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
For more information about this opportunity, please contact Mr David Parrett at [email protected]. For application queries, please contact [email protected] stating the job reference number in the subject line.
Want to Apply?
All applicants must supply the following document:
Resume
Current QLD RSA
Please note that you will be asked to add all documents into the one upload box during the application form.
Other Information
As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications close Saturday 31 January 2026 at 11.00pm AEST (R-59764).
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education