Lost and Found Attendant - Winter Season

Posted:
9/17/2024, 3:00:01 AM

Location(s):
Winter Park, Colorado, United States ⋅ Colorado, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Seasonal (Seasonal)

Who We Are:  At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone.  

Perks & Benefits:

  • Free season pass to Winter Park and all Alterra Resorts
  • Discounted friends & family tickets
  • Medical, dental, vision, life, paid parental leave and more for eligible employees
  • 401(k) plan with 100% company match - up to 4%
  • Mental health resources for all employees
  • Food & beverage and retail discounts 
  • Onsite employee childcare based on availability
  • Discounted equipment rentals, pro-deals, and more

POSITION SUMMARY:

The Lost and Found Attendant assists the Lost and Found Attendant Leader in the operation of an effective Lost and Found service.  He/she is responsible for the collection, protection, and return procedures of all lost items.  Also assists in the maintenance, distribution and the collection of revenues of all Winter Park Recreational Association public lockers.  Provides information and assistance to area guests.  Follows, consistently, all policies and procedures set forth in the Employee Handbook and Safety Manual.

  • Collect and return to rightful owners items, valuables, etc.
  •  Complete all required forms and record all transactions.
  • Pick up lost and found items at designated drop locations.
  • Mail recovered items to guests who have reported a loss and returned home.
  • Maintain and service coin lockers.  Assist guests as needed.  Collect revenues of weekly lockers.
  • Assign and service seasonal and weekly lockers.
  • Assist guests with problems on vending machines and report problems with same.
  • General housekeeping and organization of office area.

WAGE:

The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.

Hourly pay rage: $18.00-$20.00

 Other Duties:

  • Take necessary steps to locate owners of reported lost items, such as contacting banks, credit card companies, etc.
  • Keep accurate, updated records.
  • Handle master keys for coin lockers.  Adhere to all Security measures.
  • Inform the supervisor of locker replacement parts needs.
  • Collect and store all lost and found items at the end of the season.
  • Assist Security as needed.
  • Perform other duties as assigned by the supervisor.
  • Maintain a friendly, congenial, and helpful attitude while effectively dealing with the guests and other employees.
  • Report any unsafe conditions regarding equipment and area of work, or elsewhere  on the area.
  • Be aware of area cleanliness and pick up trash.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

This position may be required to work evenings, weekends and holidays.

Office Environment:

  • Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
  • Manual dexterity to operate a computer and other common office equipment on a constant basis.
  • Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
  • Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
  • Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Mountain Environment:

  • The occasional physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
  • The degree of strenuous activity within the job is considered to be medium. Occasionally lifting a weight of 50 pounds throughout the day.
  • Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
  • Exposure to: Chemicals required for cleaning, de-greasing, and painting. Fumes produced in activities ranging from cleaning to painting. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

OTHER DUTIES AS ASSIGNED:

This position description is an overview of the scope of responsibilities for the role described above.  With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.

AN EQUAL OPPORTUNITY EMPLOYER:

Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.