The Database Administrator will be part of the Group Functions Global Actuarial IT Support and will be responsible for providing service and support to the Actuarial Business, Systems, Platforms and Databases. We are looking for someone with strong analytical skills and solid operational & vendor management experience to support the IT needs and requirements, non-production and production fixes of the application. The candidate must have strong interpersonal skills, working with stakeholders and support teams across the globe.

Have the skills and experience for the job? Learn more about it below!

Position Responsibilities: 

• Perform database tuning and performance monitoring
• Perform SQL Server installation, upgrade, patches and troubleshooting
• Develop maintenance plan for SQL Servers and Application Servers
• Take immediate actions when database and applications performance issues arise
• Execute database and application implementations/deployments
• Perform periodic backups and perform restore procedures if needed or requested
• Administration of third-party applications
• Maintain documentation procedure and standards
• Attend to team, client and vendors meetings to discuss plans, growth, changes and issues.
• Respond to Level 1 and Level 3 Support team concerns / questions
• Identify areas of improvement and collaborate with interested parties to drive change with a focus on efficiency and risk management

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or any related course
• 2 to 3 years’ experience on IAAS and PAAS databases; SQL Server Databases
• Understanding of Relational Database Management System Concept
• Intermediate skills in one of the following SQL Scripting, Powershell Scripting, MS SQL, Azure, FTP/SFTP, SSIS, DTA and SQL profiler
• Administration and Database Management background
• Experience in Disaster Recovery Planning & High Availability Setup
• SQL Server / Database Troubleshooting Skills
• Knowledge and application of change & release management, ITIL4 & project management
• Relevant experience working in DevOps organizations or idea about DevOps
• Understanding of software development lifecycle
• Understanding of how technology supports Manulife business strategy
• Amenable to work in UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in any shift schedule assigned (rotating shift; but flexible depending on business need)

Preferred Qualifications:

• Collaborative attitude, willingness to work with team members
• Constantly learns from both success and failure
• Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
• Good organizational, multi-tasking and time management skills
• Strong drive to ensure you meet defined service targets and Service Level Agreements
• Ability to maintain the highest level of ethical conduct in safeguarding sensitive, confidential, financial, HR company information
• Ability to work independently and as part of a team

When you join our team:

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid