About CIM Group
CIM is a community-focused real estate and infrastructure owner, operator, lender, and developer. Our team of experts works together to identify and create value in real assets, benefiting the communities in which we invest. Back in 1994, our three founders focused on projects in Southern California neighborhoods. Today, we are a diverse team of 1,000+ employees with projects across the Americas. Our projects have delivered jobs; created comfortable places to live, work, and relax; and provided necessary and sustainable infrastructure. Our focus on enhancing communities is unwavering, and we strive to make an even greater impact in the years to come. Join us and make an impact today!
POSITION PURPOSE:
The Application Support Analyst (Salesforce) is primarily responsible for fielding all incoming Tier 1&2 Salesforce support requests for CIM. Support service will include understanding each teams’ business processes, investigating/troubleshooting reported issues, and providing administrator solutions. This role will assist other Salesforce Product and partner teams in refining processes, automating routine tasks and creating uniformity within the application. In addition to Salesforce, this role will provide some support (user creation and simple tasks) for other supported business applications such as Yardi, Docusign, Tenrox, Chatham & Workiva.
What CIM offers
CIM offers an enriched benefits program as well as a wide range of resources for eligible employees to thrive both inside and outside of work. Some of our benefits include:
• Medical, dental, and vision
• Company-subsidized Health Savings Account
• Company paid life & disability
• Pre-tax savings accounts
• 401(k) match
• Competitive vacation policy
• Additional voluntary benefits
• Paid time off for community service
• Paid Parental Leave: Up to 12 weeks
Actual base salary considers several factors, including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required. The role is considered non-exempt so will be eligible for overtime pay in accordance with federal and state law. At CIM, this role has the potential to receive a discretionary bonus in addition to base salary. The anticipated base pay range for the position in Los Angeles is $30 - $40 per hour.
HOW WE FEEL ABOUT DIVERSITY AND INCLUSION:
CIM Group is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
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