DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Ensure Transportation arrangements are made for shipments by the following:
- Providing timely and professional written and verbal responses to customer requests
- Booking transportation loads in the Transportation Management System
- Monitoring team mailboxes
- Resolving simple exceptions to any pre-defined processes
- Scheduling delivery appointments with receivers
- Making any necessary changes as requested by the customer within the Transportation Management System
- Manual building and creating new Transportation loads within the Transportation Management System
- Conduct systems trainings to external parties
- Follow standard operating procedures and update when gaps are identified
- Run, format, or distribute any reports to the appropriate internal or external parties
- Contribute to projects that utilize the CHR project-based delivery model
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
- High School Diploma and/or GED
- Ability to work flexible schedule on occasion, including overtime hours when requested
- Site Specific: Fluent in English and the primary language of the applicable region
Preferred:
- Bachelor’s degree from accredited college or university
- Prior experience in Supply Chain, Transportation, and/or Logistics
- Proficient in Microsoft Office Suite of programs
- Solid understanding of Information systems
- Friendly and articulate phone demeanor
- Strong verbal and written communication skills
- Detail oriented
- Able to work in a fast-paced and dynamic environment
- Ability to problem solve quickly and accurately
- Ability to prioritize and handle a variety of tasks
- Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
- Values a diverse and inclusive work environment
Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.
Benefits
We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.