RAR Specialist I

Posted:
3/24/2026, 1:38:49 AM

Location(s):
California, United States ⋅ Vista, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

We are hiring a RAR Specialist to join our RAR team!

SUMMARY

Are you an experienced spa repair expert? Under minimal supervision, the RAR Specialist will be responsible for repairing cracks in spa shell, plumbing repairs, spraying foam, trouble shooting and functional testing of spas, refurbishing spa side skirts, cleaning spas, and wrapping spas for return to our customers.

RESPONSIBILITIES

  • Can you troubleshoot? You’ll review and diagnose/trouble shoot spas to determine product non-conformances.
  • Are you knowledgeable in spa repair?  You will successfully perform all types of spa repairs, including plumbing, wood, cracked shell and blister repairs.
  • Can you test? You’ll perform functional testing on spas and trouble shoot electrical system.
  • Are you a strong communicator? You will provide product feedback to Lead or supervisor. 
  • Are you efficiency minded? You will work closely with Lead to improve repair process to help decrease costs and improve efficiency.
  • Are you a team player? Working in a team environment, you may perform other duties as assigned. 

QUALIFICATIONS

  • High school diploma or general education degree (GED); 2-year related experience and/or training; or equivalent combination of education and experience
  • Ability to read and interpret documents such as safety rules, owner’s operating manual, and service procedure manuals
  • Strong organizational skills
  • Excellent communication skills with the ability to interact with all levels within the organization
  • Strong ability to work in a team environment

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently lift and move up to 25 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Watkins Wellness is an Equal Opportunity Employer.

Hiring Range: $19.90 - $31.00

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location

Company: Watkins Wellness

Shift 1 (United States of America)

Full time

Watkins (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish