Posted:
8/26/2024, 5:00:00 PM
Location(s):
New York, New York, United States ⋅ San Jose, California, United States ⋅ California, United States ⋅ New York, United States
Experience Level(s):
Senior
Field(s):
UI/UX & Design
Workplace Type:
Hybrid
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary:
This role calls for a visionary leader with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.Job Description:
The Company
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 237 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
PayPal is a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
The Position
This role calls for a visionary leader with an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. They will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion their design vision.
The customer is at the center of everything we do at PayPal. As a leader in financial technologies, PayPal teams are cross-functional and inspired by the goal of improving the financial wellbeing of people and businesses around the world. As a Principal Designer within the Global Design team, you have an unwavering commitment to user-centered design. This passion translates into flawless execution, leveraging a deep understanding of design patterns to build trust and security within our financial products. You will cultivate a visually sophisticated brand experience that resonates with our target audience, all while influencing stakeholders to champion your design vision.
Expect an immersive, fast-paced environment, overseeing multiple projects, while flexing your skills as an effective communicator — especially when it comes to relaying creative concepts to our design teams and company stakeholders.
Responsibilities
Design leadership - drive best practices in process and methodology and deliver against business and customer needs
Guide UX efforts across teams, including strategy, planning, working with cross-functional partners to remove blockers and presenting effectively to senior staff and stakeholders
Leverage and extend the use of design system, style guides, patterns and assets in the creation of UX deliverables
Contribute to the wider UX community, mentoring others, leveraging your strengths to help others grow
Ensure that all the organization’s output/visuals are consistent with the overall brand and strategic commitments.
Apply a customer-focused, iterative design process.
Make design decisions based on research and insights, as well as advocate for continuous learning and inclusive design best practices.
Collaborate with other cross-functional Design team members (Research, Content Design, UX Operations, Branding) and Business and Engineering stakeholders.
Requirements
10 to 12+ years in UX role, bachelor’s and/or master’s degree in the study of user experience, design, research or related fields or equivalent professional experience
Thorough command of the UX lifecycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization
Complete UX skillset, to deliver excellence across products and platforms, mobile apps, financial services expertise an advantage
Experience leading delivery, through feedback, design critique, presentation to program sponsors, planning and coordinating with partners where needed
Familiarity and experience with standard design and prototyping tools, such as Figma, Framer, and Miro
High degree of craft, taste, and product intuition, with a keen eye towards future trends, emerging technology, and shifting customer expectations
Experience managing multiple projects and working through ambiguity.
Ability to work cross-team and synthesize feedback from multiple teams/owners.
Excellent written and verbal communication skills. Strong organizational skills and a relentless attention to detail.
Compelling storyteller who can educate as well as entertain.
Additional Job Description:
Subsidiary:
PayPalTravel Percent:
0-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The U.S. national annual pay range for this role is
$120300 to $287100For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.
Website: https://www.paypal.com/
Headquarter Location: San Jose, California, United States
Employee Count: 10001+
Year Founded: 1998
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce Platforms ⋅ FinTech ⋅ Mobile Payments ⋅ Transaction Processing