Assistant Administration Officer

Posted:
8/8/2024, 5:00:00 PM

Location(s):
Kowloon, Hong Kong, China ⋅ Hong Kong, China

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities

  • Handle the daily policy service requests received from clients

  • Handle simple inquiry received from agents and internal party like CS

  • Support administrative tasks on manual letter, report follow-up and autopay billing

  • Ensure the operational service standard is met from time to time

  • Provide quality service to all stakeholders

Requirements

  • University degree holder or above

  • 2-3 years of solid experience relating to life insurance policy administration

  • Qualified with LOMA examination

  • Proficient written and spoken languages, preferably in Mandarin

  • Hand-on experience in MS Office and Chinese typing

  • Supportive and cooperative for team efficiency and effectiveness

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Customer Service / Operations

Posting End Date:

07/10/2024