Work Flexibility: Field-based

Field Service Engineer – Malmö, Sweden

Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program! (*Benefits vary by country)

Field Service Representative – Malmö

This role is a mixture of 50% On Site at Malmö TS HQ, managing and supporting internal Technical requests and 50% field based supporting the Field Business activities in south Sweden and Copenhagen area.

This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.

Opportunities & benefits that the role offers

We grow talent; we give you the opportunity to develop your career based on your strengths. Stryker is a career destination for engaged passionate and talented people who are driven to seek the innovation, growth and opportunity that only we offer.

• Possibility to improve your skills and evolve your career

• Work in Europe’s 8th best “Great Place to Work”.

• Attractive flexibility in working arrangements.

• Complete autonomy

• Company Car.

• We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.

• Pension plan. We offer our employees an attractive Stryker internal pension plan.

Is this you?

• At least 3 years of experience in maintenance on technical medical devices

• Demonstrated high degree of technical proficiency and excellent problem-solving skills.

• Ability to work on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors.

• Proven track record of working independently, making critical decisions with very limited direction.

• Multiple project and time management skills.

• Great critical thinking and problem-solving skills.

• Good teamwork, time management, and interpersonal skills.

• Language: fluent in Swedish and English is a must. Danish is a plus.

What will you do at Stryker?

• Develop understanding of Comms / Medsurg product portfolio to enable technical and critical thinking and facilitate surgical procedures as well as support others using the equipment

• Responsible for trouble shooting and maintaining the overall status of Stryker equipment

• Provide proactive service and Field action in dedicated area

• Performing yearly preventative maintenance

• Focus on improving the quality of service within the main accounts in the dedicated area

• Manage internal routine admin and quality assignments

• Quality inspections, functional testing and calibrations of Stryker’s and customer devices.

About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spines that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more that 130 million patients annually. More information is available at stryker.com.

Travel Percentage: 50%