Job Summary

The discipline of Account Management exists to create an environment for great work to thrive. Account Management sets the tone, pace and ways of working. The Account Department have to weigh and balance client needs with agency ambitions to determine the vision, and then make sure everyone is clear on that vision and how to get there. Despite the title, Account Management doesn’t manage accounts, they ultimately drive businesses.

The Account Director is the day-to-day lead of the team, the work and has oversight of the process at scale. Beyond process and creative output, they are strategic partners to the day-to-day and senior clients. They work closely with the Group Account Director to set the tone and pace of a business, and help to ensure that both vision and tone are understood and reflected by all on the team.

Essential Functions

• Drive the client relationship by knowing their organization and business inside and out, act as their trusted partner and lead daily contact

• Strong input on strategy and a clear point of view on creative work

• Provide guidance and training to more junior members of the team

• Responsible for agency delivery at highest quality across all projects

• Gets the best work out of the client, the agency and the team, and fosters an environment where everyone feels supported and brave about ideas

• Trusted leader of the agency team who can articulate macro business context and agency ambition, and can mobilize the team

• Mid-Senior day-to-day clients' trusted voice and partner

• A clear and well-articulated point of view on the client’s business and ensures the internal team understands the client’s aims and goals

• Brings an informed and independent point of view to strategic thinking and the creative work

• Strategizes and architects the agency’s best approach to situations, thinking several steps ahead with all the potential repercussions

• Clearly articulates  the agency’s agenda and point of view

• Confidently manages divergent opinions—internally and externally—creating an aligned path forward

• Possesses nuanced understanding of the agency business, and proactively advises the Group Account Director on thoughts and opportunities for organic growth

• Understands when and how the Group Account Directors need to be involved internally and externally, and can clearly and concisely brief the Group Account Directors on situations, potential solutions and desired outcomes

• Works with the Senior Account Director or Group Account Director to manage staffing allocations and flighting to ensure we’re set up for success while working efficiently and profitably

• Understand how to build a staff plan and fee proposal alongside the Senior Account Director or Group Account Director, and provides input on annual statements of work with an informed point of view

Qualifications

• Possesses a Bachelor's degree and advertising agency experience

• Familiarity with accounting/math principles

• Exceptional written and verbal communication skills

• High attention to detail

• Strong time-management and organizational skills

• Strong client-service orientation

• Flexible to evolving responsibilities and last-minute changes

• Influential and effective leadership skills

• Ability to thrive in a fast-paced and high-pressure environment

What’s in it for you:

Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:

• 25 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.

• Family-friendly and flexible work policies.

• Attractive pension plan with financial wellbeing support and resources.

• Private healthcare insurance plan and Mental Wellbeing support.

• Employee Assistance Programme, Career Development and Counselling.

• A range of generous Parental Leave offerings.

Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.

Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement     

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.                                                          

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.