Forecast to Schedule GSC Process Excellence Specialist

Posted:
10/21/2024, 3:13:20 AM

Location(s):
Metro Manila, Philippines ⋅ Taguig, Metro Manila, Philippines

Experience Level(s):
Mid Level

Field(s):
Data & Analytics

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Main Responsibilities:

  • Demonstrates expertise in PEX (Process Excellence) related processes, acting as a Subject Matter Expert (SME) to drive process excellence across service delivery.
  • Mentors other PEX team members by leading discussions within the community of practice and delivering training on all related PEX processes, following a culture of excellence approach.
  • Applies analytics models effectively in business processes and provides recommendations for actively improving them, collaborating with Continuous Improvement (CI) and Project Management Office (PMO).
  • Supports cross-functional project teams in problem identification, process mapping, data analysis, to solutions to address root causes or propose solution.
  • Works with GSC (Global Service Center) service delivery teams to diagnose, understand, resolve, and enhance end-to-end transactional processes based on service delivery needs and priorities.

Qualifications

Education and experience:

  • Bachelor's degree or higher from an accredited university completed.
  • 3+ years of working experience with processes.
  • Previous experience with process development and/or business process redesign is a must.
  • Knowledge Data Modeling - basic
  • Previous experience working with SAP will be an advantage.
  • Experience in Data Analysis would be preferable. 
  • 2+ year of previous experience in Process Excellence area will be an advantage.

Knowledge and skills:

  • Fluent English language knowledge
  • Ability to work on various tasks at the same time & prioritize tasks with supervision.
  • Very good knowledge of MS Office tools (Excel – intermediate and Power BI - intermediate)
  • Basic project management skills
  • Ability to work on data quality and data management.
  • Collaboration in diverse environments
  • Communication, presentation, and meetings management skills
  • Ability to cope with complexity and uncertainty.
  • Basic knowledge of Statistics/Minitab will be an advantage.
  • Knowledge Power Planform, Programming Language will be as advantage

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M.

Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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3M Company

Website: https://3m.com/

Headquarter Location: Saint Paul, Minnesota, United States

Employee Count: 10001+

Year Founded: 1902

IPO Status: Public

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