Clario is a 50+ year old company that delivers industry leading clinical trial endpoint technology solutions. The future of clinical trials is vibrant, with new technologies revolutionizing what’s possible. From new trial modes to faster and integrated evidence and findings, our innovative clinical trial solutions mean we can unlock better evidence.

As an eCOA Project Manager you will be responsible for directing and managing services for client projects to assure high quality, on-time, and on-budget services while promoting excellent customer service.

What we offer:

• Competitive compensation

• Medical, dental, and vision insurance beginning Day 1 of employment

• Flexible work schedules

• Attractive PTO plan

• Engaging employee programs

• Remote working

What you'll be doing:

Lead the Planning and Setup, Monitoring, and Closeout phases of study management which includes:

• Gathering customer requirements and relaying to internal teams

• Developing study documentation

• Distributing/tracking equipment

• Creating/distributing reports

• Archiving study data and documentation

• Appropriate setting and fulfilling of customer expectations​

Monitor study timelines and manage the financial components of each program/study, which includes:

• Budget reviews

• Revenue forecasting

• Scope changes

• Invoice reconciliation

• Identify potential study risks and mitigations and escalate as appropriate

• Manage internal/external negotiations and promote collaboration to foster a positive team environment, effective communications, and efficient use of resources to meet study timelines and contractual obligations

• Apply problem solving strategies to address customer issues and maintain issue tracking documentation to monitor progress and ensure timely resolution to customer escalations

Additional Responsibilities:

• Ensure compliance with timely training completion/documentation.

• Present study services at Investigator Meetings or site initiation meetings as needed.

• Attend client meetings with Business Development and/or Operational teams to present Company services and Operational Data flow, as needed.

• Assist with training new members of the Project Management team.

• Perform other duties, assignments, or special projects as time and/or circumstances necessitate.

What we look for:

Education:

• Bachelor’s degree and/or proven Project Management skills or experience within the industry. 

Experience:

• 1- 4 years of experience in project management with an emphasis in the pharmaceutical field (or related industry experience). 

• Ideally experience within eCOA or similar industry products.

• Software Development Life Cycle (SDLC) experience.

• Knowledge of the drug development process.

• Excellent organizational, interpersonal, time management, and prioritization skills.

• Excellent verbal and written communication skills, including ability to communicate effectively in English.

• Working knowledge of Microsoft Office products.

• Detail oriented and demonstrated responsiveness to inquiries and requests.

• Valid passport and ability to travel approximately 20%. 

EEO Statement

Clario is an equal opportunity employer.  Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required.  Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract.

The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.