IDEXX is seeking a Distribution Manager located in Kyalami, Johannesburg to provide support to the distribution team comprising four direct reports and oversee the Supply Chain activities.

In this role, you will be responsible for all the warehousing and distribution activities, including inbound, receiving, put away, pick/pack, and shipping. You will be mentoring your team members, finding ways to increase quality, and implementing best practices across all levels. You will establish appropriate controls, metrics, and monitoring processes to ensure that all operations are carried on in an appropriate, cost-effective way. You will also act as the link between global supply planning and the local commercial organization to ensure effective planning. You will work collaborate with Procurement, Customer Support, and Import/Export. You will also work closely with the facility department for activities and maintenance. Ultimately, IDEXX will trust you to help us remain compliant, efficient, and profitable. You will support the development of the team, you will set up the budget for distribution and facility, and maintain up-to-date operating policies and procedures.

In this Role:  

• You will ensure all operations are carried on in an appropriate, cost-effective way

• You will manage the staff and/or supervisors, assigning work, monitoring activities, and evaluating performance. Manages escalated/critical issues.

• You will provide coaching and guidance to staff, promote staff training to foster their growth and expertise, and maintain high levels of staff engagement and morale.

• You will ensure you and the team are compliant with Standard Operating Procedures (SOPs) and company policies.

• You will lead work activities of the business unit/group/area/function/program, planning and organizing work, providing adequate staffing and resources, and maintaining work on schedule so that ongoing customer satisfaction is maintained.

• You will ensure compliance with all relevant regulations and quality standards. Collaborate with the Global Operations Team to align processes, goals, and strategic initiatives.

• You will communicate with other related departments to coordinate work and resolve issues as needed.

• You will provide internal/external customer feedback and leads or contribute to process or other improvements based on the evaluation of existing procedures and business needs. Utilizes data, metrics, and system tools to ensure efficiency and to maximize customer experience. Proactively identifies problems, obstacles, and opportunities to address issues, striving for continuous improvement.

• You will prepare reports and other information summarizing work activities and report results to peer groups as well as senior management. Prepares various analyses as needed to highlight issues and resolve questions. Represent the distribution team at the country governance meetings and during business reviews.

• May coordinate the work of external vendors and contractors as needed

What You Will Need to Succeed:  

• You will have a bachelor's degree and 5+ years of related professional business experience

• You will have a strong knowledge and understanding of business needs with solid business acumen and experience across a variety of functional disciplines

• You will have excellent customer service and business relationship-building skills

• You will be experienced with directly managing and/or leading the work of others and can motivate and influence, including cross-functionally, to gain commitment and support for decisions and to motivate the organization to support business changes

• You will have the ability to work effectively at all levels of the organization and possess excellent change management skills with the ability to communicate vision and inspire others

• You will be results and action-oriented with strong organizational skills and demonstrate the ability to manage multiple responsibilities under strict deadlines and shift priorities in a fast-paced environment based upon business needs

• You will be Fluent in the English language with effective communication skills both verbal and written

• You will have the ability to write operating procedures, reports, business presentations

• You will have the ability to effectively present information and explain business requirements to various audiences including senior management

• You will have familiarity with SAP or other enterprise software along with strong computer skills, including Microsoft Office.

• A forklift driving license or certification is preferred

Why IDEXX:

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. 

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal-opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

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