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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Strategic Impact & Business Criticality

JLL is seeking an experienced Program Manager - AI Governance to lead a mission-critical initiative addressing urgent compliance requirements and establishing enterprise-wide AI risk oversight. This role is essential for remediating findings from our Global Internal Audit (GIA) AI Audit and ensuring compliance across all AI initiatives.

Third-Party AI Tool Governance

• Lead follow up activities related to decisions, outcomes and actions from the AI Risk Governance Steering Committee

• Design and manage comprehensive 3rd party AI tool assessment process including intake, risk evaluation, and approval decisioning

• Establish standardized criteria, workflows and tracking for evaluating AI vendor solutions against security, compliance, and business requirements

• Coordinate cross-functional review teams and maintain decision audit trails

Compliance Framework Development

• Provide strategic input and lead follow up activities related to decisions, outcomes and actions for third party tool requests and risk assessment workflows

• Develop and optimize AI governance best practices aligned with JLL policies and processes as well as regulatory requirements and industry standards

• Create standard engagement models and repeatable processes for AI risk identification, assessment, and mitigation

Audit Remediation Leadership

• Establish engagement model and reporting framework to insure on-time delivery of AI Audit findings remediation

• Develop comprehensive remediation plans with clear timelines, ownership, and success metrics

• Monitor progress against Management Action Plans and provide regular updates to executive leadership and audit teams

Enterprise AI Program Management

• Coordinate with business units to ensure AI projects align with governance requirements and risk appetite

• Establish metrics and reporting mechanisms to track AI governance program effectiveness including

• • Resolution of GIA Audit findings in accordance with the agreed management action plans

  • Mitigate application sprawl with implementation of standardized 3rd party AI tool assessment process with < 30-day average review cycle

Policy & Process Development

• Partner on AI governance policies and standards, training materials and communication strategies to drive organization-wide AI governance awareness

• Maintain current knowledge of AI regulatory landscape and adapt governance framework accordingly

Desired Qualifications

Program Management / Governance Excellence

• 5+ years of program management experience with demonstrated success leading cross-functional initiatives

• 2+ years of experience in regulatory compliance, audit remediation, or enterprise risk management

• Proven ability to coordinate complex stakeholder groups and drive consensus among diverse business units

• Experience managing multiple concurrent workstreams with competing priorities and tight deadlines

• Strong project management methodology expertise (PMP, Agile, Six Sigma preferred)

• Prior experience in AI governance or technology risk management

• Real estate or professional services industry experience

Regulatory & Audit Experience

• Demonstrated success remediating internal audit findings and implementing sustainable control frameworks

• Experience working with external auditors, regulators, and compliance teams

• Knowledge of Management Action Plan development and execution

Leadership & Communication

• Executive-level communication and presentation skills with ability to influence senior leadership

• Strong analytical and problem-solving capabilities with attention to detail

• Ability to translate complex technical concepts into business language for diverse audiences

Estimated compensation for this position:

139,400.00 – 150,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.