Vacasa is the largest full-service vacation rental company in North America. Our local teams are the key to our success and help us ensure our guests have a seamless stay. From fresh linens, clean kitchens, sparkling pools to maintenance support, our Operations teams keep our properties in top shape and ready to welcome our guests. 

Work with Vacasa this WINTER season!

Are you passionate about customer service, love the snow and enjoy assisting people every day? If so, you could be the perfect fit for our Ski Valet role! We’re looking for a hardworking, enthusiastic individual to assist guests with their skiing (and other winter sports) adventures. You'll ensure they have the equipment they need for a fun day on the slopes, answer inquiries, and ensure a positive experience for everyone you interact with. You'll also work with our Front Desk Services team on group arrivals, answering phones and everything needed to ensure our guests feel at home. 

This is a seasonal position. Employment dates begin as soon as 11/24/24 and work through end of season on or around 4/26/25. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

• $20 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location. 
• More benefits and company perks information below

What you’ll do

• Unlock the ski rack and be ready to assist owners and guests with loading and unloading of skies to and from shuttles
• Maintain an excellent understanding of safety and emergency procedures as they relate to the safety of owners, guests, and the property
• Develop a thorough knowledge of the town and surrounding areas, events, activities, restaurants, road directions, transportation options to the property, pick up place and schedule of City bus and shuttles
• Work closely with the Front Office Manager for group arrivals, clubhouse set up and breakdown
• Assist Front Office with any needs (answer phone calls, answer general guest questions, drive guests upon request, help deliver donations and recycling)
• Develop a basic working knowledge of the phone system and company radio using proper telephone and radio etiquette
• Maintain cleanliness of the property (Front Office area, clubhouse, bathrooms, patrol the property for trash, and collect trash bags from all areas)
• Check and refill supplies (coffee supplies, doughnuts, put out cookies & cider in season, bathrooms, towels and spa cups)
• Be familiar with the weekly work schedule and aware that it may change at times depending on occupancy to accommodate business demands
• Other tasks as needed - because every day looks different in hospitality!

The skills you’ll need and position requirements 

• 1 year of ski valet / bell attendant experience in a hospitality/hotel environment preferred
• 1 year of customer service experience in service or retail environment preferred
• Effective verbal and written communication skills
• Ability to stand for extended periods of time, bend, stoop, squat, kneel and lift over 20 pounds

What you’ll get

• Health/dental/vision insurance—100% coverage option based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute 
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid vacation & sick days
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts 
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

The company is under no obligation to extend your employment through the season nor beyond the end date. There may be additional opportunities within this or other roles at season end.

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. 

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.