About the Program Management Office (PMO) 

The Program Management Office (PMO) at Babel Street is responsible for delivering high-impact, strategic customer programs that extend beyond traditional SaaS implementations. We partner with our most critical customers to ensure successful delivery of complex, data-driven solutions that integrate Babel Street’s platforms, proprietary datasets, and engineering capabilities. 

Our programs often span multiple teams and require a high-touch approach to execution. The PMO serves as the central coordination point across these functions, ensuring alignment between customer mission outcomes, technical delivery, and company priorities. 

In addition to delivery, the PMO plays a key role in: 

• Translating customer needs into actionable program plans and technical requirements
• Driving cross-functional execution across complex, interdependent workstreams
• Providing visibility into program health, risks, and performance at the executive level
• Acting as the “voice of the customer” to inform product direction and data strategy 

We operate in an environment where customers rely on us for delivery, partnership, innovation, and measurable outcomes. 

The Role 

Babel Street is seeking a high-caliber Program Manager to lead the execution of an AI workspace initiative and oversee the deployment of a prototype to a USG customer within the intelligence community (IC). This role is central to our mission of deploying cutting-edge Generative AI capabilities—including agentic backends and Model Context Protocol (MCP) integrations—into Top Secret (TS) air-gapped environments.  

You will serve as the primary architect of our program execution, ensuring that our commercial innovation achieves commercial parity within the Sponsor’s secure infrastructure while navigating complex Authorization to Operate (ATO) processes. 

What You’ll Do 

Program Leadership & Delivery 

• End-to-End Delivery: Lead the prototyping effort to deploy a cloud-native AI Workspace into a TS-regulated environment (C2E).
• Government Liaison: Serve as the primary point of contact for the Sponsor’s technical leads, managing the high-touch relationship required for Other Transaction (OT) agreements.
• Milestone Management: Establish, track, and manage program milestones across multiple workstreams, ensuring timely delivery of key objectives and proactively identifying and mitigating risks to milestone achievement.   

Cross-Functional Coordination 

• Team Orchestration: Lead and synchronize efforts across Engineering, Product, and Security teams to ensure seamless execution of the prototype.
• Technical Translation: Translate the Sponsor’s mission requirements (e.g., agentic workflows, natural language interactive distillation) into actionable, high-impact plans that both technical developers and non-technical stakeholders can successfully execute against.
• Integrated Delivery: Bridge the gap between commercial product roadmaps and classified mission needs to ensure commercial parity is maintained throughout the prototyping lifecycle. 

Security & Accreditation Leadership 

• Accreditation Roadmap: Coordinate with security and engineering teams to achieve ATO in accordance with ICD 503 and NIST 800-53B security control baselines.
• Deployment Operations: Manage the transition and deployment of cleared personnel and technical resources into the Sponsor’s air-gapped environment.  

Resource & Performance Management 

• Optimization: Develop detailed program plans and manage resource allocation to ensure high-quality delivery within constraints.
• Metrics-Driven Reporting: Establish KPIs to track delivery performance and build dashboards that provide real-time visibility into program health for executive leadership.
• Continuous Improvement: Contribute to the evolution of PMO frameworks, standardizing best practices to improve scalability and efficiency across the organization. 

What You’ll Have 

• Experience: 5+ years in Program Management, with a focus on delivering software solutions to the Intelligence Community (IC) or Department of Defense (DoD).
• Security Clearance: An active TS/SCI with Polygraph (or eligibility for crossover) is required, as the role involves deploying solutions on TS networks.
• Domain Expertise: Strong understanding of Generative AI, LLM APIs, agentic frameworks, and cloud-native architectures (AWS/C2E preferred).
• Regulatory Knowledge: Proven experience navigating the Other Transaction Authority process and ICD 503 accreditation frameworks.
• Citizenship: Due to the nature of the project and the requirements, U.S. Citizenship is required. 

Nice to Have 

• Standards Proficiency: Familiarity with the Model Context Protocol (MCP) and Agentskills specification.
• Strategic Writing: Experience drafting winning Solution Briefs and Technical Direction Documents (TDD) for CSO solicitations.
• Agile Leadership: PMP certification and experience managing agile development cycles in air-gapped environments. 

Benefits at Babel Street (just to name a few...)

• Health Benefits: Babel Street covers 85-100% monthly premium costs for Medical, Dental, Vision, Life & Disability insurances – for you and your family!
• Retirement Plans: Babel Street offers both a Traditional and Roth 401(K) with a very competitive match.
• Unlimited Flexible Leave: We trust our employees to manage their own time and balance their personal and work lives.
• Holidays: Babel Street provides employees with 12 paid Federal Holidays
• Tuition Reimbursement: We are committed to investing in our employees. One way we do that is with our Tuition Reimbursement Program for continuing education.                 

Babel Street is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Babel Street will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination. In addition, Babel Street's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request, we will provide you with more information about such accommodations.