Value Proposition

As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.

Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
 

• Collaborative work environment with highly engaged employees

• Market competitive compensation and benefits plan, including LTD & Insurance

• DPSP match program

• Annual Employee Appreciation Week

• Paid vacation and personal days

• Lifeworks® Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being

• Career growth and training programs

• Open communication with Senior Leaders

• Tailored incentives for eligible employee groups, such as home office reimbursement and Sylvan Learning Centre credit

• Employee referral program

• Education support programs

• Fitness subsidy

• Recognition programs

• Social activities

• And much more…

Job Description Summary

Maximize insurance claims revenue through the collections process, following up on claims submissions, and issue resolution to prevent future denials. Monitor and collect on outstanding insurance claim balances. Identify trends in denials and partner with internal service and revenue cycle teams to resolve.

Job Description

Responsibilities:

• Monitor, work, and report on all insurance claims that have aged beyond the contractual grace period. Provide regular updates to management.

• Monitor outstanding account balances for determination of necessary collection steps or escalation.

• Requests and completes insurance claim adjustments as appropriate based on the dollar amount threshold of the adjustment

• Establish and maintain relationships with internal and external customers, including: revenue cycle and service departments, physicians’ offices, and other referral sources

• Identify and report trends in denied claims to prevent future denials.

• Develop collection methods that consistently lead to achieve or exceeding Company financial goals.

• Communicate any potential problem accounts to the respective member of management

Required Experience:

Education

• High School Diploma or Equivalent

Work Experience

• Bilingual candidate needed (English/French)

• At least 4 years’ experience in A/R within medical insurance

• Experience prioritizing workload and scheduling effectively in order to meet deadlines

• Intermediate understanding of EOB (Explanation of Benefits), Managed Care Contract Language

• Intermediate understanding of ICD-10, HCPCS/CPT coding and medical terminology

• Technology/Equipment Experience

• Intermediate level skill in MS Office

• 10 key proficiency

The anticipated salary range for this position:

$43,800.00 - $65,800.00 Annual

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Medline Canada, Corporation is proud to be an equal opportunity employer.

About Medline Canada

Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.

Our Commitment to Diversity and Inclusivity

Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.

Our commitment to Accessibility

Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.