Posted:
8/21/2026, 3:25:12 AM
Location(s):
Austin, Texas, United States ⋅ Texas, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Remote
Sana’s vision is to make healthcare easy.
All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. We aim to create an experience that simply feels easy when you need to access our healthcare system. If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away.
What’s beautiful about a vision oriented toward “easy” is how it imparts a singular feeling. We instinctively know as humans when something is easy versus hard, even if we can’t explain why. We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us!
We’re currently seeking a Claims and Appeals Processor who will be responsible for processing insurance claims in a timely and accurate manner. This includes gathering and verifying claim information, researching and resolving claim issues, and communicating with claimants to ensure their satisfaction.
We are building a distributed team and encourage all applicants to apply, regardless of location.
About Sana
Founded in 2017, Sana is a health plan solution built for small and midsize businesses — designed around our integrated primary care service, Sana Care. It’s the foundation of everything we build: ensuring members can easily access high-quality, affordable care while employers and brokers have the tools they need to manage company benefits with confidence.
We’ve been remote-first since day one, with a fully distributed team across the U.S. We value curiosity, ownership, and speed — and we build in the open, together. If you’re energized by solving complex, meaningful problems and want to help reshape how healthcare works from the inside out, we’d love to meet you.
Website: https://www.sanabenefits.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 101-250
Year Founded: 2017
IPO Status: Private
Last Funding Type: Series B
Industries: Employee Benefits ⋅ Health Care ⋅ Insurance