Senior Manager, Business Banking Customer Compliance

Do work that matters:

You will be joining the CommBank Business Banking (BB) Compliance team on a 12 month fixed term contract at an extremely exciting time as you will be supporting CommBank’s ambitious growth agenda for the Business Bank. You will be joining an established team which is seen as a crucial business partner for BB. You will be back-filling a role with an established team member being seconded to an exciting Artificial Intelligence (AI) project.

The BB Business Customer Compliance Team is an established, Line 2 Regulatory Compliance team, dedicated to the provision of proactive, solution-based support and advice. The team supports Business Banking’s frontline Distribution segments who interact with BB customers ranging from small businesses, regional, agribusiness and commercial customers as well as listed companies in our Major Client Group. The team also provides Compliance support for BB’s AI and Environmental Social and Governance initiatives.

See yourself in the team:

Reporting directly to the Executive Manager, Business Customer Compliance, you will provide dedicated Line 2 Regulatory Compliance support as a senior member of our team. The role works closely with our Line 1 teams.

Your day could look like but not be limited to:

• Regulatory Compliance advice to Business Banking;
• Supporting Line 1 Risk teams to identify and comply with regulatory obligations (excluding Financial Crime related obligations) and licensing requirements;
• Providing Compliance policy advice, independent review, challenge, direction and training;
• Developing and continuously improving policies, procedures, tools and practices for effectively managing regulatory risk;  
• Providing insights and proactive advice on new and existing regulatory obligations applicable to business processes and initiatives, including consultation on and implementation of regulatory change relevant to Business Banking;
• Assessing, monitoring and leading investigations of Compliance incidents and issues, including supporting the effective management and prevention of Compliance breaches, supporting regulatory reporting, and providing Compliance advice from the identification of potential breaches through to remediation and rectification;
• Contributing to and/or assisting the Executive Manager Business Customer Compliance on regular reporting to relevant governance forums on key Compliance Management activities and insights into compliance trends.

What successful candidates will look like?

We work in an outcomes driven environment, where the emphasis is on great team-work to achieve results. You will bring risk and compliance advisory experience, gained within financial services preferably in the commercial/business banking area. You will also be able to demonstrate effective stakeholder management.

We’re looking for:

• Compliance/regulatory advisory/legal experience in financial services (5 yrs +), with a preference for Commercial/Business Banking expertise.
• In-depth knowledge of relevant laws and regulations underpinning the financial services industry.
• Proven ability to become a subject matter expert in relevant obligations and related policies, standard and procedures through extensive experience in advising key business stakeholders.
• Strong reasoning and decision-making skills with an ability to support decisions and clearly articulate the commercial, regulatory and customer implications of your analysis and findings.
• Excellent interpersonal skills and an ability to communicate effectively and interact/advise in verbal/written communications at all stakeholder levels.
• Strategic and analytical thinking and solid business acumen.
• Ability to prioritise, schedule and meet challenging deadlines with autonomy and self-sufficiency.
• A willingness to learn, an inquisitive and open mind and a collaborative working style.
• Providing guidance and support to Manager level staff.

Working at CommBank

At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

Advertising End Date: 26/04/2026