Deal Desk Analyst

Posted:
9/11/2024, 6:47:45 AM

Location(s):
American Fork, Utah, United States ⋅ Utah, United States

Experience Level(s):
Mid Level

Field(s):
Sales & Account Management

 

Domo puts data to work to help everyone multiply their impact. Domo gives every kind of user real-time insights they can act on, with secure, easy-to-use, AI-powered data experience that drive a culture of data curiosity.

Position Summary

The Deal Desk Analyst role is a strategic function designed to support the global Sales team in structuring optimized deals that mutually benefit DOMO and its customers. The position is designed to drive large, complex, and non-standard sales opportunities to closure by providing Sales teams with business process and policy insights as well as strategic and operational support.

Key Responsibilities

  • Acting as a Sales-facing subject matter expert on deal structuring, processes, and policies;
  • Drive operational consistency by being a CPQ power user;
  • Collaborating with sales leadership and Account Executives to develop structuring and pricing strategies for complex transactions;
  • Advising Account Executives on contract objection-handling techniques, alternative contract options, and value propositioning to help close deals;
  • Managing complex, non-standard deals through the deal review process to assess risk, to ensure quality assurance, business, and operational compliance, and optimal deal structure and pricing response;
  • Organizing and communicating business justification for non-standard terms to cross-functional stakeholders and direct-line approvers;
  • Elevating specialized issues to appropriate business partners for resolution and approval;
  • Identifying deal structuring trends based on sales segment or industry vertical;
  • Clarifying, educating, and gathering feedback from the sales team regarding policies.

Job Requirements

  • 3+ years of experience in a Finance, Deal Desk, Legal, or Sales Operations role;
  • Experience in an Enterprise B2B software sales environment with a proven understanding of SaaS agreements;
  • Experience in drafting/analyzing multi-element sales agreements, including subscription, services, and support;
  • Strong research, analytical, and problem-solving capabilities, combined with strong business judgment and an ability to present analysis in a clear and compelling manner;
  • Demonstrated capability to build strong working relationships with internal stakeholders;
  • Strong communication, organizational, and problem-solving skills;
  • Comfortable operating under pressure;
  • Excellent oral and written communication skills;
  • Previous hands-on experience with CRM (Salesforce.com) and ERP (Netsuite) - highly preferred;
  • Exposure to CPQ and Contract Lifecycle Management process is preferred;
  • Bachelor’s degree required.

LOCATION: American Fork, UT

BENEFITS: https://www.domo.com/company/careers/culture

Domo is an equal opportunity employer. 

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