The Business Manager is responsible for ensuring the smooth execution, settlement, and reconciliation of trades. This role oversees the daily operations of the trade support team, manages team performance, and drives process improvements to enhance efficiency and mitigate risk. It is an intermediate level role that ensures effective execution and settlement of trades and resolves trade-related issues in a timely manner, collaborating closely with various internal and occasional external stakeholders to support Citi's trading activities. Additionally, this role acts as the primary point of contact for all trading and structuring business engagements, requiring product expertise, on-desk support, and time-sensitive resolution. It focuses on enhancing trading business/franchise performance and productivity by optimizing operational efficiency and delivering strategic projects, bringing together trading, operations, technology, and various lines of defense across the firm

• Assist in supporting new idea through the New Activity approvals process (NACs). This includes driving initiatives for Business and Desk Heads which require facing off with third parties (e.g., brokers, clearing houses, and trading platforms).
• Act as Subject Matter Expert to support the establishment and maintenance of business-specific controls to mitigate operational, financial, and regulatory risk in addition to monitoring implementation of new regulations. Responsible for ensuring proportionality and workability of new controls and processes (e.g., soft vs hard blocks for price, notional thresholds).
• Monitor and analyze business performance, trading performance, market share, and client profitability , and cost reduction. This includes overseeing Best Execution practices and transaction cost analysis.
• Manage and support enhancements to trade processing and client service delivery in collaboration with Operations, Technology, and Middle Office teams (e.g., product enhancements / annual prioritization efforts).
• Evaluate and optimize booking and legal entity strategies for trading desks. Act as a critical interface, articulating business requirements to various functions and ensuring clear communication between trading and support departments.

Qualifications:

6+ years of relevant experience.

Strong understanding of trade lifecycle processes, including trade capture, confirmation, settlement, and reconciliation.

Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders.

Education:

Bachelor's/University degree.

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Job Family Group:

Institutional Trading

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Job Family:

Trade Support

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 29, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

 

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

 

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.