TransUnion's Job Applicant Privacy Notice

What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Post-secondary degree, ideally in Business Administration or Commerce.
• Subject matter expertise in Fraud & Anti-Money Laundering, with an established network in the Canadian fraud industry.
• Experience in Fraud Operations and/or Fraud Strategy within a Financial Institution preferred.
• Strong Canadian Financial Institution fraud strategy knowledge and channels with an ability to develop/recommend mitigation strategies.
• Branch, customer service, or other customer-facing experience required.
• Deep knowledge of identity management and fraud mitigation as it pertains to lending applications.
• Strong competitive knowledge of key vendors/solutions available in the industry.
• A bachelor’s degree in business or another relevant field is required.
• Demonstrated ability to assume project-oriented work requiring the combination of synthesizing and analyzing information, and determining the appropriate course of action based on it.
• Strong analytical, technical, presenting, and marketing skills generally shown through a minimum of five years of experience providing client support and subject matter expertise.
• Direct experience in a credit, financial, or information services industry is highly preferred.
• Experience supporting financial services and/or consumer credit reporting industries in a fraud capacity.
• Superior verbal and written communication skills. Prior experience delivering presentations for groups of people, including executive leadership.
• Ability to coordinate and lead initiatives related to pre-sales to post-sales handover, and in other situations to be a self-sufficient individual contributor.

Impact You'll Make:

The Sr. Consultant, Fraud Solutions will join a team of industry experts to help expand the penetration of TransUnion’s Identity Management & Fraud Solutions in the Canadian marketplace. The successful candidate will drive thought leadership and innovation by providing industry expertise, fraud solution and strategy knowledge, and identity verification and Know Your Customer (KYC) onboarding processes to deliver identity management solutions, drive business insights, and resolve business issues for TransUnion’s customers.

This individual has a proven track record as a subject matter expert in fraud, identity management, and Anti-Money Laundering, drawing on in-depth knowledge of fraud trends, industry and regulatory requirements, and business process flow to deliver business insights and contribute to sales growth.

Key Responsibilities:

• Utilize a consultative sales approach to provide subject matter expertise for our suite of identity and fraud solutions to our financial services clients.
• Actively support Sales teams and revenue growth by providing expertise and consultative services to uncover new opportunities, create compelling value propositions, and participate in account planning.
• Work with client stakeholders to help them develop business requirements, business cases, and determine return on investment.
• Assemble customized solutions to meet customers’ specific needs.
• Collaborate with our internal fraud product and fraud analytics team to develop solutions and strategies that meet customer needs, while participating in and supporting process improvement initiatives.
• Work on behalf of clients to ensure the voice of the customer is captured and included in future solutions and process enhancements and improvements.
• Understand customer business issues and/or opportunities related to identity management, identity verification, KYC, and fraud mitigation.
• Leverage a deep understanding of TransUnion capabilities’ value propositions, the market, competitive trends, and effective pricing and sales strategies to drive the definition and execution of an effective business plan.
• Drive the achievement of targeted revenue growth by selling and supporting the Identity and Fraud suite of solutions.
• Increase market perception of TransUnion as a market leader, industry expert, trusted advisor, and consultative partner.
• Lead key decisions regarding proposal generation, deal shaping, and negotiation efforts to increase penetration of complex solutions.
• Assist in proposals, sales presentations, and promotional materials.
• Consult with customers and assist with implementation as required.
• Introduce further capabilities and services to the Canadian marketplace. Assess market requirements and leverage solutions and strategies that exist within TransUnion’s global presence.
• Serve as a subject matter expert when assisting clients and internal teams by identifying, defining, and recommending modifications, enhancements, and/or new strategies necessary for the success. Meet with clients to ensure modifications meet their needs.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Consultant, Solutions Consulting