Customer Program Management Specialist

Company:

Boeing Singapore Training and Flight Services Pte. Ltd.

Boeing Training and Flight Services is seeking for a Customer Program Management Specialist to be based in Singapore at our training campus, located at Changi North.

Position Responsibilities:

• Project Management – Responsible for managing, recording, and communicating project scope to internal stakeholders.

• Project Implementation – Successfully implements projects to ensure projects are supporting the team as designed. Trains the team to adequately support the implemented project.

• Campus Support – Works directly with internal customers to address concerns while at training campuses and acts as a liaison to connect the right stakeholders required to find acceptable solutions for Boeing.  Builds and maintains positive internal customer relationships.

• Problem Solving - Troubleshoots and solves various customer and account issues as they arise by leveraging knowledge of customers, contracts, and internal contacts.

• Works cross functionally to ensure all stakeholders are prepared to execute customer training.

Basic Qualifications (Required Skills/Experience):

• 1+ years of experience in cross-functional leadership, collaborative problem-solving, and relationship building

• Strong written and verbal communication skills

• Excellent organizational skills with attention to detail

• Ability to build, maintain, and expand professional networks to support customer needs and ensure open communication.

• Ability to manage large volumes of data.

• Proficient in Microsoft Office Suite, especially Excel, PowerPoint, and Word.

Preferred Qualifications (Desired Skills/Experience):

• Knowledge of the airline / aerospace industry is preferred.

Other job-related information:

• Benefits and pay are determined in line with local labor market practices are not on Boeing US-based payroll. This is not an expat assignment.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Singapore)