Field(s): Customer Success & Support ⋅ Sales & Account Management
Responsibilities:
Actively assist and support the sales / operational teams to prepare all documentation, including quotation, tender, contract, internal and external correspondence
Act as the process owner to input and update the order status in various in-house systems
Act as single contact to coordinate external audits and help to carry out internal audits, maintain and upkeep records per requirement
Liaise and coordinate with operational team and finance to prepare billing instruction
Work with related parties to ensure all processes align with work standard and compliance requirement
Requirements:
Form 5 or above
With a minimum of 2-5 or more years' relevant working experience (seniority will depend on the years of working experience)
Excellent interpersonal communication, good prioritizing and planning skills