Position Summary:
We are seeking a Technology Intern to support end users, manage mobile phone services, and organize records to ensure efficient service delivery. This position offers flexibility for professional development, including participation in innovative solutions and collaborative projects.

Key Responsibilities:

• Coordinate requests for mobile lines and devices, overseeing the entire process through delivery to the user.
• Organize records and documentation to ensure traceability and efficient support.
• Monitor IT issues reported by users, ensuring technical teams respond within established timelines.
• Propose innovative solutions to optimize business processes and automation, leveraging available technologies and contributing to collaborative projects.
• Support administrative processes related to bidding for technology and telecom services.
• Reconcile payments to technology suppliers, ensuring alignment with contracts and service agreements.
• Open and manage service orders (Purchase Orders - POs) as required.
• Assist with IT governance controls, maintaining accurate records and compliance.
• Understand service level agreements (SLAs) for technology services and create reports to track and monitor supplier performance.

Requirements:

• Currently pursuing a degree in technology, business administration, engineering, or related fields.
• Proactive, analytical, organized, and detail-oriented, with a strong interest in technology and willingness to learn new tools and processes.
• Strong verbal and written communication skills, with the ability to work collaboratively within multidisciplinary teams.
• Basic knowledge of SharePoint, Power Automate, Power Apps, and Power BI is considered a plus.

Additional Requirement:

• Proficiency in written and spoken English is essential, as IT technical services are outsourced to international teams, requiring clear and effective communication with professionals from different countries.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.