Health Unit Coordinator – Behavioral Health

Posted:
9/22/2025, 4:57:08 AM

Location(s):
Garfield Heights, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Medical, Clinical & Veterinary

Workplace Type:
On-site

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator – Behavioral Health

                        

Location

Garfield Hts

                    

Facility

Marymount Hospital

                     

Department

Adult Psych-Marymount Hospital

                      

Job Code

B12012

                     

Shift

Evenings

                       

Schedule

3:00pm-11:30pm

                       

Job Summary

                         

Job Details

Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.

Marymount Hospital’s Adult Behavioral Health Center offers a comprehensive range of inpatient and outpatient mental health and chemical dependency programs. Some of the services provided include inpatient care, medication management, structured therapeutic programming, scheduled recreational activities, nutrition and medication management, and access to community resources for ongoing support. This team works collaboratively to foster a safe, team-oriented environment.

As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.  

A caregiver in this position works evenings from 3:00 p.m. – 11:30 p.m. with every other weekend and holiday requirements.   

A caregiver who excels in this role will:  

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 
  • Respond to patient call lights and make rounds.  
  • Assist with processing patient admissions, transfers and discharges. 
  • Assist patients and families with wayfinding and direct them to available resources. 
  • Assemble and maintain patient medical records and other documents related to patient care. 
  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

Minimum qualifications for the ideal future caregiver include:  

  • High School Diploma or GED 
  • One year of experience in a customer service-related role  
  • Experience with typing, computer training or equivalent coursework 

Preferred qualifications for the ideal future caregiver include: 

  • College degree  
  • Microsoft Office experience  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.
  • Requires frequent data entry, standing and walking for extensive periods of time.
  • Requires normal or corrected speech, hearing and vision.
  • Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities