JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Abbott serves the Irish market with a diverse range of healthcare products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 6,000 people across ten sites.

Abbott Ireland Diagnostic Division Sligo

Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics.

Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements.

Function / Objective

To ensure the plant meets its customer quality, service, regulatory, financial, and safety goals through effective technical support of DRO and BRO products.

Primary Function

Complete internal projects, investigations, and technical support activities with minimal oversight.

Environmental Health & Safety

• Ensure EHS standards are met and all EHS procedures and guidelines are adhered to.
• Foster safety awareness in the plant and promote a culture of continuous improvement.

Reporting

Reports to the relevant department/area Team Leader or Manager.

Supervisory / Management Responsibility

No direct people management responsibility.

Major Duties and Responsibilities

• Project Management: Complete internal projects, investigations, and technical support activities with minimal oversight.
• Product and Process Improvements: Investigates standard complaints, identifies and prioritizes medical/reportable complaints, supports ticket trending process, and maintains Quality Records. Maintains awareness of industry regulatory standards.
• Design Control and Risk Management: Develops and maintains risk management files under direction.
• Complaint and Internal Investigations: Undertake multiple technical tasks to complete investigations. Provide audit inputs and support as required.
• Technical Support: Use standard work practices (defined procedures, protocols, Ops) to perform testing and data analysis for root cause identification and problem resolution.
• Sharing Knowledge: Prepares reports and may deliver presentations to internal ADD groups. Shares knowledge and expertise with others in work group.
• Strategic and Results Orientation: Demonstrates fiscal responsibility through support of product availability and improvements.
• EHS: Complete all activities safely, highlight potential safety issues and areas for improvement to Manager. Ensure environmental procedures (e.g., recycling, waste minimization) are adhered to and improved where possible.

Leadership Activities

May lead cross-functional teams for defined periods.

Interpersonal Skills

• Ability to interact with other departments and teams within the plant.
• Ability to interact effectively with Abbott personnel at other sites within the division.
• Effective communication and presentation skills.

Education

Third-level qualification in a relevant discipline.

Experience / Background

0–2 years related work experience.

Problem Solving

• Receives specific direction for individual work details.
• Uses technical knowledge to acquire, analyze, and interpret data.
• Applies information and methods for problem solving.
• Arrives at timely conclusions and proposes next steps.
• Capable of resolving recurrent problems.
• Thinking guided by standard practice/precedent.

Accountability

Responsible for ensuring procedures are adhered to and technical issues resolved. Failure could result in customer complaints, product recalls, and significant financial losses.

Scope of Authority

• Authority to carry out duties without close supervision.
• Regular team meetings, one-on-one meetings with Team/Unit Leader.
• Periodic goal reviews, annual performance and career development reviews.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Support Services

     

DIVISION:

CRLB Core Lab

        

LOCATION:

Ireland > Sligo : Finisklin Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Ie - Asflex78 (Ireland)

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable