At Aledade, Site Reliability Engineers (SREs) play a critical role in ensuring the reliability, performance, and scalability of all customer-facing services and core production systems. As part of the broader Infrastructure team, SREs serve as the technical backbone of our operations—applying sound engineering principles, operational best practices, and a strong focus on automation to support both our infrastructure and codebase.

As the Senior Manager, you will lead a team of individual contributors with your own deeply technical background and be responsible for developing the team’s capabilities, fostering a culture of continuous learning and operational excellence, and empowering engineers to have a meaningful impact on Aledade’s complex and innovative technology stack that saves lives and improves mental and physical health for millions of people.

In addition to leading incident response efforts, you’ll drive improvements in observability, automation tooling, and runbook documentation—ensuring that our systems are not only resilient but also continuously improving.

Aledade is proud to be an open, inclusive, and mission-driven organization where we empower primary care physicians with technology to keep their patients healthy, preventing unnecessary hospitalizations. If you’re passionate about reliability, operational excellence, and building strong teams, we’d love to hear from you.