Duties & Responsibilities:

As a Multimedia Technician, you will repair, maintain, upgrade, and install AV equipment for internal meetings. You will coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients or internal employees with conducting meetings in conference spaces.

• Manages events for the multipurpose rooms, general floor conference rooms and all other meeting spaces.
• Manages holistic meeting experience, sets up and breaks down of furniture, ensures cleanliness of room, and completes all other necessary tasks.
• Oversees and upkeeps all audio-visual equipment in managed spaces.
• Places conference functions in properly sized rooms to maximize space utilization.
• Provides seamless management of events with high touch customer service.
• Ensures that AV systems have the latest firmware and software installed, updating as necessary.
• Assists Tier 2 with hardware swaps as needed.
• Manages ITSM and daily email and phone requests.
• Handles issues as they arise through the proper administrative channels.
• Follows protocol during emergency situations.
• Performs other duties as assigned.
• Working hours will be 8:00am – 4:30pm M-F

Qualifications:

• 0-2 years of relevant experience required.
• Associate’s degree or relevant certification preferred, but not required.
• Experience with Crestron, Zoom and current AV technology preferred.
• Knowledge of modern audio-visual concepts and equipment, including excellent troubleshooting ability.
• Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.
• Basic knowledge of computer skills to include various computer programs, Microsoft Office programs, e-mail and the Internet.

Additional Information:

Lincoln International is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.