Director of Reservations - The Hay Adams ~ $90,000/yr

Posted:
2/13/2026, 1:06:45 AM

Location(s):
District of Columbia, United States ⋅ Washington, District of Columbia, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
On-site

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.

Do you have a passion for hospitality? We are currently seeking a phenomenal leader to become our Director of Reservations for The Hay-Adams! With 5-star accommodations, including 124 refined guest rooms and 21 deluxe suites, The Hay-Adams is a luxury Downtown DC hotel unlike any other. The ideal candidate will possess an unmatched dedication to making a difference for our internal guests and our team members. As the Director of Reservations, you will be responsible for completing the following responsibilities while displaying a high degree of business acumen, analytical capability and an ability to adapt to continuous change

Position Overview: This position provides direct oversight of the Reservations Department. This position is responsible for understanding all aspects of Reservations and its systems and supports Revenue Management on a daily basis. This position is responsible for the training, adherence and execution of luxury standards within the Reservations Department.
The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled