Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ControlM Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Summary
The Control M Upgrade & Operations Specialist is responsible for end to end lifecycle management of BMC Control M, including version upgrades, platform maintenance, and 24 7 batch operations support. The role ensures stability, performance, compliance, and continuous improvement of enterprise batch workloads across distributed and hybrid environments.

Key Responsibilities

1. Control M Upgrade & Platform Management
Plan and execute Control M upgrades (Enterprise Manager, Server, Agents) across environments (DEV / QA / PROD)
Perform pre upgrade assessments, compatibility checks, and rollback planning
Coordinate with application, infrastructure, and security teams during upgrades
Apply Control M patches, fix packs, and hotfixes
Validate post upgrade stability, job execution, calendars, and dependencies
Upgrade and validate Control M Automation API, Self Service, and Forecasting
Support scheduler migrations from legacy tools to Control M
Maintain platform documentation, upgrade runbooks, and SOPs

2. Daily Control M Operations & Batch Support
Monitor daily batch execution and critical job chains
Handle job failures, reruns, restarts, and SLA breaches
Perform incident analysis and root cause analysis (RCA)
Support production, test, system, and housekeeping workflows
Manage job dependencies, conditions, resources, and calendars
Handle file transfer jobs and cross application integrations
Provide L2/L3 operational support in a 24 7 on call / shift model
Ensure business continuity and batch window compliance

3. Administration & Configuration
Administer Control M Enterprise Manager, Control M/Server, and Agents
Create and maintain folders, job definitions, calendars, site standards
Manage roles, users, authorizations, and security policies
Maintain Control M databases and configuration backups
Perform health checks and performance tuning

4. Automation & Optimization
Identify opportunities for batch optimization and automation
Reduce manual intervention and batch runtimes
Implement job flow improvements and dependency simplification
Leverage Control M Automation API for CI/CD and DevOps integrations
Support cloud and hybrid integrations (AWS, Azure, on prem)


Technical Skills & Experience
Mandatory
Strong hands on experience with BMC Control M (v8 / v9 / Helix)
Experience in Control M upgrades and patching
Expertise in batch scheduling concepts and workload automation
Linux/Unix and Windows operational knowledge
Experience with job dependencies, calendars, resources, and conditions

Certifications (Optional but Valuable)
BMC Certified Control M Professional

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.