Junior Expert Global TPI Customer Service

Posted:
7/31/2024, 2:59:21 PM

Location(s):
Cairo, Egypt ⋅ Cairo, Cairo, Egypt

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Level Description
Professional’ Leveling Guide consists of jobs with a professional nature that require “learned knowledge” most often attained through advanced education and experience. This can include business and/or clinical professionals.

Market Summary
Plans logistics, warehouse, transportation and customer services. Directs, optimizes and coordinates full order cycle. Liaises and negotiates with suppliers, manufactures and consumers.

Impact
• Applies practical knowledge of job area typically obtained through advanced education and work experience.
• Makes decisions regarding own work methods, occasionally in ambiguous situations.

Communication
• Interacts largely with internal peers and contacts. Begins to build internal professional network that may cross department/areas. 
• Influences internal customers within the scope to achieve short term national project objectives.

Innovation
• Modifies existing methods, techniques and/or processes across job areas.
• Problems and issues faced are in general difficult but not complex.

Knowledge
• Works on assignments of moderate size, scope, diversity, and/or complexity. Performs a variety of assignments, employing diverse methods and skills.
• Typically requires a bachelor's degree and 2-4 years of experience or an equivalent combination of training and experience.

Fresenius Medical Care North America

Website: https://fmcna.com/

Headquarter Location: Waltham, Massachusetts, United States

Employee Count: 10001+

Year Founded: 1996

Last Funding Type: Post-IPO Equity

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical