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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Purpose:

To manage the day-to-day office operations – import, exports, transportation, (both domestic and international) functions. The aim of this position is to ensure all shipments are efficiently processed, recovered and dispatched in time to meet schedules required by the customers. The position includes managing all aspects of operational employees, ranging from their performance to assisting with their personnel files. The position extends to creating workable formal relationships with sub-contractors, handling facilities and maintaining a clear communication line with other departments within the Country offices and departments (Administration, Customer Service both in Country offices) and other international offices.  

Main Duties and Responsibilities 

• Reporting to the Regional Director, this person will be responsible for successfully managing the (Country) Operations function.  

• Improve staff cross-training and development 

• Help reducing fixed costs and increasing gross margin working on solutions to establish new cost efficient routes, negotiating with providers, etc… controlling facility / utility costs. 

• Manage and increase the effectiveness and efficiency of Support Services (OPS, CS, HR, IT and Finance), through operational improvements to each function as well as coordination and communication between support and business functions.  

• Play a significant role in long-term planning, including an initiative geared toward operational excellence. 

• Oversee overall operational management, planning, systems and controls. 

• Management of operational budget in coordination with the Regional Director.  

• Management of external agencies relevant to (Country) operations 

• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support management reporting, information flow and management, business process and organizational planning.  

 General 

• Telephone communication 

• Email communication 

• To adhere to all company Policies at all times. 

• To undertake any other reasonable duties at the request of the Regional Operations Director.  

Work with: 

• Customer Services 

• Customs brokers and official authorities (USDA, FDA, etc…) 

• Marken Offices and Overseas and Domestic Agents  

• Administration 

• Sales 

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $80,280.00/year to $130,440.00/year. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.