WHO WE ARE:
Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE:
Evaluate and prioritize customer orders for shipping to ensure optimal fulfillment and customer satisfaction. Serve as a key liaison between the distribution center, customer service, production, and imports teams to facilitate the accurate and timely processing of customer orders. Collaborate cross-functionally to resolve allocation challenges, mitigate shipping delays, and support the seamless flow of product from source to customer.

WHAT YOU'LL DO:

Analyze computer produced allocation reports to evaluate and prioritize customer
orders for shipping. Amend allocations in order to best meet our customers' needs as well as those of Skechers.

• Reconcile inventory discrepancies from daily filter report. 
• Analyze daily allocation – make decisions for allocating and amending allocation based on customer order dates, customer requested ship dates, available inventory, and arriving product.
• Review summary allocation for pick ticket consolidation and verify best order fill percentage.
• Review major customer allocation report to confirm all priority customers have been properly allocated and prioritized.

Liaise, via email and telephone, with the distribution center, customer service, international customer service, production, Skechers retail, and import departments to ensure accurate and timely processing of customer and sample orders.

• Communicate and coordinate with DC regarding ship status, shipping problems, inventory problems, and timely shipment of customer orders.
• Communicate with production department regarding X-factory dates, air shipments, and production delays.
• Communicate with imports for prioritization of incoming product via air and ocean.
• Communicate and coordinate with customer service department regarding ship status, availability, shipping or routing problems, and all other issues pertaining to customer orders.

Analyze and review new orders for shipping prioritization and/or manual allocation.

• Receive new orders entered from data entry department.
• Receive email notification, containing customer order specifics, for new orders received via EDI and released by customer service.
• Review pick ticket summary before sending to the distribution center for processing and shipping.
• Analyze styles with late production and calculate quantities to produce air requests.
• Coordinate with credit department for credit release of available product.

Additional Responsibilities

• Track and coordinate delivery of sample cases for new product.
• Allocate and coordinate shipment of promo, photo shoot, PR give-aways, etc.
• Coordinate with DC and customer service regarding customer refused shipments.
• Allocate and coordinate shipment of closeout orders.
• Work closely with upper management to determine necessity of air shipments.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or equivalent, college preferred
• 1 - 2 years of business and/or retail experience
• 10 Key by Touch is a plus 

The pay range for this position is $25-$30/hr USD.

About Skechers

Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity
Skechers is committed to providing a safe, inclusive, and respectful work environment. Skechers provides equal employment opportunities for all employees and applicants for employment without regard race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.

Reasonable Accommodation
Applicants for employment who require a reasonable accommodation to apply for a job should request appropriate accommodation by emailing [email protected].
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily.  The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.