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What We'll Bring:

The Billing Consultant is a detail-oriented, analytical professional responsible for managing billing activities within the South Africa Billing function. This role ensures accurate, timely, and compliant billing processes while collaborating with internal and external stakeholders, including the CFO, Head of Strategy, Sales Executive Leadership, and TU Finance teams (local and US). Success in this position requires strong financial acumen, excellent communication skills, adaptability, and the ability to thrive in a fast-paced, multicultural environment.

Team Overview

The Finance Team operates in a dynamic, performance-driven environment, supporting business growth through accurate financial processes and strategic insights. The team prioritizes customer focus, innovation, and continuous improvement of systems and processes to enable better decision-making and operational excellence.

What You'll Bring:

Qualifications & Experience

• Bachelor’s degree in finance, Accounting, or related field.

• Minimum 4 years’ experience in a similar billing or finance role.

• Advanced Excel skills and strong computer literacy are critical for this role.

• Experience with computerized accounting systems (e.g., PeopleSoft).

• Willingness and ability to work in an unstructured environment.

Core Competencies

As a Consultant, you are expected to demonstrate qualities that go beyond technical execution and reflect a strong advisory and leadership mindset. Key traits include:

• Strategic Thinking: Ability to align tasks and solutions with broader business objectives.

• Advisory Expertise: Provide guidance and recommendations to stakeholders, influencing decisions and improving processes.

• Cross-Functional Collaboration: Work effectively across teams and departments, building strong relationships at all levels.

• Problem-Solving & Innovation: Identify complex challenges and d liver creative, practical solutions.

• Autonomy & Initiative: Operate independently, prioritize effectively, and take ownership of outcomes.

• Leadership & Mentorship: Act as a resource for peers, sharing knowledge and fostering professional growth.

• Business Acumen: Understand the financial and operational impact of decisions and actions.

• Customer-Centric Approach: Maintain a focus on delivering value and positive experiences for internal and external stakeholders.

Functional:

• Operational finance expertise.

• Knowledge and solid experience of financial systems and compuerised accounting.

• Strong analytical and reconciliation skills.

• Advanced Excel skills are critical for this role.

• Strong computer literacy is critical for this role.

• Proven track record of handling and billing of complex contracts, including Top Tier Customers.

Behavioural:

• Strong team player, including the ability to work independently and under pressure and guiding fellow team members.

• Strong planning, prioritization, and organizational skills.

• Excellent communication skills (verbal and written).

• Customer-focused with strong business acumen.

• Strong problem-solving, analytical thinking, business acumen, conflict resolution and negotiation skills.

• Ability to manage competing priorities in a fast-paced environment.

• Customer focused mindset

Personal Attributes:

• Displays high integrity and ability to handle confidential/sensitive information with discretion.

• Self-motivated, self-starter, highly energetic and proactive.

• Adaptable to dynamic and demanding environments. 

• Display confidence with a professional and business-like demeanor

• Innovative and results driven.

Performance Indicators

• Accuracy and timeliness of billing and reconciliations.

• Compliance with accounting standards and internal controls.

• SLA adherence for query resolution and exception handling.

• Quality of variance analysis and reporting.

• Contribution to process improvements and risk mitigation.

Stakeholder Engagement

• Collaborate with business units, customers, and Sales AEs to proactively manage collections.

• Address internal and external queries with accuracy and timeliness.

• Communicate effectively across all levels—upward, downward, and laterally.

• Provide key customer analysis and reporting.

Process Improvement & Leadership

• Implement and manage month-end close calendars and related processes.

• Act as a resource and mentor for less experienced peers.

• Guide the successful completion of cross-functional projects.

• Provide imaginative and practical solutions to complex problems.

Impact You'll Make:

Billing & Financial Accuracy

• Ensure compliance with financial and management accounting principles.

• Apply correct accounting treatments for all transactions.

• Review and manage new and existing contracts for billing accuracy.

• Reconcile customer accounts and validate billing against usage and contract terms.

Month-End / Quarter-End / Year-End Activities

• Process journal entries, credit/rebill transactions, and provisions.

• Prepare reconciliations and support audits (internal and statutory).

Analysis & Reporting

• Analyze client usage and billing trends.

• Prepare variance analyses and meaningful insights for business units.

• Generate volume and product reports, and reports required by TU International & Corporate.

Process Improvement & Risk Management

• Identify inefficiencies and risks based on revenue analysis.

• Drive initiatives to resolve system, process, and policy shortcomings.

• Ensure adherence to SLAs for tickets and exceptions raised.

Stakeholder Engagement

• Address internal and external queries promptly and accurately.

• Communicate effectively across all levels, requiring tact, persuasion, and negotiation.

Ad Hoc Projects

• Participate in audits, projects, and other finance-related initiatives as required.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Consultant, Shared Services