Job Title

Experience Director – XD Data & AI Experiences

Job Description

In this role, you will shape and deliver compelling, differentiated Data and AI experiences that create meaningful customer value. You will lead a world‑class, multidisciplinary team of data designers, design researchers, service designers, UX technologists, and UX designers to push the boundaries of experience innovation.

As part of Philips Experience Design—founded in 1925 and one of the longest‑established design organizations in the world—you will join a truly global creative community. With studios in Amsterdam, Bangalore, Cambridge (US), Eindhoven, Pittsburgh, Seattle, Shanghai, and Singapore, Philips Experience Design continues to grow as a powerful creative force. The XD Data & AI team sits within the central Experience Design organization, partnering across businesses and functions to elevate the quality and impact of Data & AI experiences. In this role, you will report to the Head of Design for Philips, within the Innovation & Strategy organization.

Your role

• Define and drive the strategic direction for Design for AI and Design with AI. This includes UX patterns for AI, a design perspective on responsible AI, exploration and discovery of new use cases, agentic interaction patterns, as well as the development of AI‑powered agents, design tools, and community upskilling initiatives.

• Ensure excellence in execution and Data & AI experience delivery. You will partner closely with design and business teams to drive high‑quality outcomes within assigned value streams, embedding design deeply in the business context.

• Shape and lead a strong design innovation agenda focused on patient and staff experience. You will establish, nurture, and leverage clinical and ecosystem partnerships to accelerate meaningful innovation and impact.

• Build and scale repeatable design enablers that enable seamless, differentiated Data and AI experiences. These frameworks and capabilities will support consistent, high‑quality delivery across teams and domains.

• Lead and inspire a high‑performing team of approximately 20 designers. You will lead with vision and creativity, fostering an aspirational, motivating, and inclusive environment where diverse talent can thrive.

You are the right fit if

• You hold a university degree (WO/HBO) in Design, Computer Science, or a related field.

• You bring proven people‑management experience and a hands‑on leadership style, with strong content expertise at the intersection of design, software, data, and AI.

• You have a demonstrated track record in setting strategic direction and managing senior stakeholders.

• You possess deep, hands‑on knowledge of Design, Data, and AI, and can translate complex technologies into meaningful experiences.

• You fluently combine creative and analytical thinking to contribute a strong design perspective to Data & AI developments.

• You are experienced in setting up, resourcing, and delivering sizable design programs.

• You have experience leading and working within Agile environments.

• Experience in the clinical domain is a strong plus.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is an office-based role.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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