Curious about what it’s like to work at the world’s number 1 discovery platform as an Advertiser Account Management Team Lead? We’re glad you asked!
What is the key purpose of an Advertiser Account Management Team Lead?
As an Advertiser Account Management Team Lead, you will lead a team of Account Managers responsible for developing growth strategies for an existing book of business across SEA. You will act in a consultative sales capacity, partner with cross-functional teams, and identify up-sell/optimization opportunities.
What will I be doing on a day-to-day basis?
- Adapt to the unique demands and challenges of the SEA Market. This could include managing client relationships amidst the backdrop of a highly competitive environment, last minute campaigns etc, being flexible in managing KPIs and creating solutions on the move rather than relying on a specific menu, being open minded to learning, relearning and frequent testing and working closely with sales team to scale through delivery of effective campaign performance where necessary.
- Lead and develop the account management team in SEA, fostering a collaborative environment that mirrors Taboola’s values and industry excellence.
- Achieve quarterly revenue targets with a focus on client retention and scaling existing business.
- Oversee onboarding, training, performance management, and career development for the team.
- Ensure the team understands Taboola’s policies, procedures, and industry best practices.
- Track key account metrics and provide regular reports on revenue forecasts, pipeline development, and client retention.
- Analyze data to identify growth opportunities and develop strategies accordingly.
- Build and maintain senior-level relationships with key clients through quarterly business reviews and strategic meetings.
- Act as an internal advocate for client feedback.
- Collaborate with Product, Marketing, and Technical Support teams to enhance client experiences and solutions.
What skills and qualifications do I need?
Must haves:
- 4+ years of professional client-facing experience in digital advertising.
- 2+ years of experience leading a sales or account management team.
- Outstanding relationship management and client service skills.
- Exceptional communication skills.
- Possesses strong critical thinking and analytical skills with the ability to commercially interpret large datasets.
- Ability to prioritize and manage tasks in a fast-paced environment.
- Demonstrated ability to collaborate within a high-performing team.
- Self-motivated, entrepreneurial, and comfortable with ambiguity.
- Fluency in English (Thai a strong advantage)