We are looking for an experienced Senior Product Manager to join our growing team at OakNorth and help us to revolutionise SME banking.
We have grand ambitions to help the UK’s most ambitious businesses, and your role as Senior Product Manager will be to define, design and deliver the best customer service experience for SMEs.
Customer delight is a core value at OakNorth, and central to our mission of revolutionising banking for SMEs. We believe that well-designed experiences, which allow our internal teams to do their job effectively and efficiently, are pivotal to our mission. The 'Servicing' product squad is responsible for ensuring our internal teams are equipped to deliver exceptional experiences for our customers, from initial conversations to in-life support.
As a Senior Product Manager, you will be responsible for defining the product vision, strategy, and roadmap for servicing, and will work closely with engineering, design, our business partners, and operations teams to deliver solutions that make a difference.
About Us
We’re OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.
Banking should be barrier-free. It’s a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools.
And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.
But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.
Our story
OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said ‘no’. Unfortunately, all major banks in the UK were using the same computer – and it was broken.
Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan?
The industry was backward-looking and too focused on historic financials, rather than future potential.
So, what if there was a bank, founded by entrepreneurs, for entrepreneurs? One that offered a dramatically better borrowing experience for businesses?
No more what ifs, OakNorth Bank exists.