Why this Role is Important: 

Budderfly is committed to ensure that all our customers’ needs are understood and addressed while dramatically reducing their carbon footprint and significantly lowering their energy costs.  

 Responsibilities:

• Communicating with customers to ensure that all their needs are understood and addressed.
• Building strong client relationships to maintain current business and acquire new customers/locations.
• Collaborating with various internal departments to ensure that they fulfill all customer requests and projects are going to plan. 
• Resolving complaints and keeping track of all processes that pertain to the client’s desires 
• Acting as the client’s representative to ensure that their requests are met with a focus on improving the customer experience 
• Collecting and analyzing data concerning consumer behavior to understand changing needs. 
• Perform regular check ins with current customers to determine satisfaction levels and any needed improvements. 
• Conduct regular reviews with the customer going over program performance.  

Desired Skills and Experience: 

• Bachelor’s Degree or related Energy industry experience preferred. 
• Ability to prioritize and support multiple customer projects simultaneously. 
• Strong problem-solving skills. 
• Able to work remotely and independently. 
• Strong interpersonal, analytical, oral, written communication, and presentation skills.   

 Compensation: $80,000.00 - $95,000.00, based on factors including level of experience, skillset, qualifications, and location.

Job Location: Shelton, CT: Hybrid work schedule