Position Summary 

• Leads the work and deliverables of multiple, complex projects or programs, through to implementation, that impact multiple processes, systems, functions and products. Length of project may run multiple years in duration.  

• Coordinates with operational leads across enterprise departments, and other matrix partners to drive business performance and objectives.  

• Manages work plans, running projects, coordinating larger review meetings and ensuring areas are completing projects timely.  

• Works across business units as needed (Medicaid and Medicare service operations). Develops and implements strategic business plan to achieve business goals.  

• Proactively leads a program and/or most complex projects by setting strategic direction. Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.  

• Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.  

• Manages projects within the Duals Markets team across the country collaborating with DSNP markets. 

• Assumes an operational role with managing several critical business objectives that require engagement with shared services partners 

Required Qualifications 

• 5+ years working knowledge of Medicare and Medicaid programs  

• 5+ years operational background within a health plan environment 

• 5+ years project management and coordination skills across a matrix environment 

Preferred Qualifications 

• Knowledge of duals and DSNP products 

• Project management experience 

• Working in a matrix environment 

• Solid communication skills both written and verbal 

Education 

• BS/BA or equivalent experience 

Business Overview 

Bring your heart to CVS Health 

Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. 
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. 
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. 
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.