CX Strategist

Posted:
7/17/2024, 7:05:25 AM

Location(s):
Illinois, United States ⋅ Missouri, United States ⋅ Chicago, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Growth & Marketing

Workplace Type:
Hybrid

This is a fantastic opportunity to join a growing agency in the midwest. The CX Strategist drives how and why our campaign shows up to our audiences. 

Their responsibility is to plan a set of coordinated tactics across paid, earned and owned that will achieve objectives and KPIs. They think about the mechanisms of a campaign, the strings they can pull for each tactic to drive the desired action. And, they ensure we have objectives-driven campaigns supported by measurement plans and reporting that helps deliver great work consistently.

The ideal candidate should be well-versed in all paid, owned and earned best practices. They need a passion for data and to bring a sense of curiosity to work each day bring a sense of curiosity to work each day. They should be capable of working on multiple projects at once, collaborating in a fast-paced team environment, and interacting directly with senior stakeholders both within our clients’ organizations and internally.
HLK is a creative and technology agency focused on understanding and changing audience behavior through deeply integrated brand experiences. We bring clarity of context and creative resolution capable of changing behavior and shaping belief in brands. Active clients include Ameren, Bayer, Envu, Marriott, MasterBrand, and Winchester.  

There are many benefits to working at HLK, including the following:
A flexible work environment
A casual and creative atmosphere
Unlimited time off
Paid sabbatical
Parental leave
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.