KUBRA is hiring a Mail Coordinator - Quality of Service to support ongoing quality assurance audits across multiple stages of the Operations Department!

The QOS team monitors each facility to ensure compliance with quality standards for finished products, established QA processes and procedures, customer Service Level Agreements (SLAs), and USPS specifications. This role also oversees new insert campaigns and manages updates to consumables and handling procedures to ensure consistent operational excellence.

This is a mid shift position (9am - 5pm) for our NJ facility.

**All internal applicants must submit a completed Internal Application Form along with their resume to be considered for this position.**

Not ready for this opportunity quite yet or looking for more information on career progression within KUBRA? Please review the Career Progression Map & Profiles for further information on how you can grow and develop your career at KUBRA. We also encourage you to discuss your career development goals with your Manager.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

 

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.