Job Description:

• Role title: Residential Support Worker

• Role type: Permanent full time

• Role grade. General Administration Staff Grade 1

• Department and location:  Tierney House – Homeless Health Service, St Vincent’s Hospital, Darlinghurst

• Salary: $66,743.17+ super +salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Provide 24/7 care, support, and supervision, helping residents access in-reach health services in a safe environment.

• Work closely with the Homeless Health Service and other partners to improve health outcomes and create pathways out of homelessness.

• Conduct comprehensive assessments, develop care plans, and refer residents to the right services to meet their individual needs.

• Promote resident participation and choice, supporting integration into mainstream healthcare and community resources.

• Maintain accurate documentation and a welcoming, safe, and supportive environment within a non-judgmental, harm-minimisation framework.

About you

• Has experience supporting residents experiencing homelessness in residential or specialist service settings.

• Communicates confidently and compassionately, both verbally and in writing, with residents, carers, colleagues, and key stakeholders.

• Can work independently and collaboratively as part of a dynamic team.

• Develops and implements care plans that empower residents to engage in daily activities and improve their wellbeing.

• Is comfortable working with diverse populations, including individuals with mental health, drug and alcohol, and physical health needs, and is computer literate with strong record-keeping skills.

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on-campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.

How to apply

The closing date for applications is 19 March 2026

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert. 

We will start shortlisting candidates immediately. Apply soon, as the advertisement may close early if we find a suitable applicant.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct