Intro and job overview: 

As a Senior Account Executive, you will manage current customer sales pursuits as well as net new prospect engagements. You will be responsible for selling the companies legacy solutions in addition to leading highly complex solution sales pursuits for our next generation SaaS offerings. You will partner across internal groups to craft and lead winning sales engagements. 

Responsibilities and Duties: 

• Proactively seek out, build and maintain relationships with senior leadership at client organizations.
• Be responsible for direct sales through ownership of account strategy to include mapping growth opportunities within account list by leveraging cross functional team members.
• Generate new business through identifying, prospecting, managing and closing new opportunities.
• As a trusted advisor you will demonstrate extensive knowledge and insight into prospective clients’ business processes while linking offerings to the agendas of senior executives.
• Deliver high caliber, persuasive presentations incorporating value-based strategies and impacts.
• Negotiate pricing and contracts. Meet and exceed quota standards.
• Develop and build a sales pipeline for 3x coverage a rolling quota; manage pursuit strategies focused on senior executives to deliver new client wins.
• Develop and maintain accounts by building strong client relationships and strong management of internal, cross functional resources.
• Ability to work in a team environment as a knowledge leader.
• Communicate with customers on product and company direction to find future synergies.
• Other duties may be assigned.

Requirements and Qualifications:

• Minimum 5 years of experience selling Customer Communication Management (CCM) software and/or SaaS solutions into the healthcare vertical. You have a firm grasp on the industry’s data-intensive and regulated customer communications. You have a firm grasp on programs, governance and compliance requirements in the industry. You have proven success selling enterprise software to both net new and customer base accounts.
• A proven history of successfully selling to Enterprise Accounts within an assigned territory of named accounts in the United States.
• Clear understanding of the strategic selling process based on value based selling methodologies. Experience diagnosing and identifying business problems and helping customers quantify and justify customer engagement-centric solutions.
• Possess an in-depth understanding of technology solutions, software, and analytics as well as applying domain expertise on behalf of corporate clients.
• Understand Contracts and Software License Management.
• Flexibility to travel up to 25% including overnight travel as appropriate.
• Experience with selling CCM and CX products and solutions.
• Experience with selling outsourcing or BPO services.
• Experience with MEDDICC or similar selling strategies.

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