Observability - AIOps Engineer

Posted:
9/16/2024, 2:58:48 AM

Location(s):
Pennsylvania, United States ⋅ Ohio, United States ⋅ Pittsburgh, Pennsylvania, United States ⋅ Illinois, United States ⋅ Chicago, Illinois, United States ⋅ Phoenix, Arizona, United States ⋅ Columbus, Ohio, United States ⋅ Wisconsin, United States ⋅ Texas, United States ⋅ Irving, Texas, United States ⋅ Arizona, United States ⋅ Milwaukee, Wisconsin, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
AI & Machine Learning ⋅ Software Engineering

We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.

 

Our Performance and Resiliency Engineering practice is a team of specialists in Site Reliability Engineering, high performance systems, performance diagnostics, observability, and AIOps. As part of our practice, you will drive technology innovation with our clients through the delivery of world-class platforms.

 

Our Performance and Resiliency Engineering practice is growing and we’re seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps Senior Engineer you will:

 

  • Explore the complex IT estates of our clients to understand their observability-AIOps opportunities

  • Collaborate to architect unified observability and AIOps strategies which employ leading AI technology

  • Implement enterprise observability-AIOps technology and processes

  • Amplify observability-AIOps outcomes by accelerating adoption across technology and business organizations

  • Lead small team of engineers

 

There will never be a typical day at Accenture and that’s why we love it here! This is an extraordinary opportunity to build an exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.

 

Travel may be required for this role.  The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s What You Need:

  • Minimum 3+ years working knowledge and hands-on experience working with monitoring or observability tools including, but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.

  • Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning

  • Bachelor's Degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience).

  

 Bonus points if you have (Preferred Qualifications)

  • Previous Consulting experience

  • Experience integrating observability tools with ServiceNow

  • Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI

  • Experience delivering software designed for high concurrency, scalability, or availability

  • Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                          $63,200 to $169,800

Colorado                                           $63,200 to $146,700

District of Columbia                       $67,300 to $156,200

New York                                          $58,500 to $169,800

Maryland                                          $58,500 to $135,800

Washington                                      $67,300 to $156,200

#LI-MP and #LI-NA

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. 
 
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. 
 
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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.   

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 
 
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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. 

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing