Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Director Business Continuity & Disaster Recovery

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for the strategic leadership, modernization, and global delivery of Amgen’s enterprise resilience capabilities. This role will lead the end-to-end BCDR service and plays a meaningful role in driving the multi-functional Global Business Resilience Network (GBRN) – in partnership with Global Security and Enterprise Risk Management – ensuring the organization can effectively prepare for, respond to, and recover from disruptive events impacting people, operations, technology, and critical business processes.

This role is being established to lead a material transformation of the BCDR service, driven by increased strategic expectations, rapidly growing global scope, and workforce growth. You will define and implement a modern service strategy and operating model, innovate new ways to deliver the service using automation and AI-enabled capabilities, and standardize global practices to improve resilience maturity, scalability, and business alignment.

Responsibilities

• Define and implement a multi-year strategy for GBRN and BCDR aligned to enterprise risk, business priorities, and regulatory expectations
• Develop and implement a modern, scalable global operating model across Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management
• Lead service modernization initiatives, including process simplification, automation, self-service, and AI-enabled capabilities
• Establish clear roles, responsibilities, governance, and RACI models across partners
• Lead and develop a globally distributed team, including expanded delivery capacity in India
• Establish consistent ways of working, intake, prioritization, and service management cadences
• Ensure effective onboarding, training, cross-skilling, and knowledge transfer across the distributed team
• Foster a culture of accountability, continuous improvement, and operational excellence
• Own enterprise Business Impact Analysis (BIA), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise programs
• Ensure alignment and integration across GBRN disciplines and with enterprise crisis and incident management processes
• Champion global integrated exercises, including lessons learned and corrective actions
• Maintain audit readiness and ensure compliance with internal policies, ISO standards, and regulatory expectations (e.g., FDA, EMA, SOX)
• Manage the BCDR technology roadmap, including tooling decisions, integrations, and platform optimization
• Partner to integrate BCDR with relevant enterprise platforms
• Drive automation of administrative and operational tasks to reduce manual effort and improve scalability
• Leverage data, metrics, and maturity assessments to make decisions and demonstrate value to leadership
• Serve as a senior partner to business, technology, security, risk, and regional leadership
• Translate resilience risks and capabilities into clear, business-relevant insights for executives
• Influence functional and regional leaders to drive accountability for resilience ownership

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The strategic leader we seek has these qualifications.

Basic Qualifications:

• Doctorate degree and 4 years of experience in Business Continuity and Disaster Recovery or related field OR
• Master’s degree with 8 years of experience in Business Continuity and Disaster Recovery or related field OR
• Bachelor’s degree with 10 years of experience in Business Continuity and Disaster Recovery or related field

In addition to meeting at least one of the above requirements, you must have at least 4 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

·In-depth knowledge of enterprise Business Continuity and Disaster Recovery programs and best practices

·Experience designing and operating global service models and governance frameworks

·Strong understanding of Business Impact Analysis and critical process/system dependencies

·Proven ability to engage and communicate with senior business and technology leaders

·Experience integrating Business Continuity and Disaster Recovery with crisis management, emergency management, or enterprise risk programs

·Experience leveraging automation, AI, or analytics to improve operational or risk management services

·Experience with BC/DR platforms, system integrations, or ServiceNow

·Experience operating in regulated or highly controlled environments

·Experience with shared services or global delivery models

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

209,869.00 USD - 237,226.00 USD