Customer Service Representative Lead

Posted:
4/27/2026, 11:54:15 PM

Location(s):
Sycamore, Illinois, United States ⋅ Illinois, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Job Purpose:

Job Responsibilities:

Additional Responsibilities & Qualifications:

Oversee and supports customer service team, sales team and site manager

Work Experience:

Education:

● No Education Preferences

What We Offer

  • Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
  • Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
  • Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
  • Healthcare benefits, 401k, paid time off and tuition reimbursement.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.