Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Essential Job Functions and Responsibilities

• Provides clerical support to Claims department:

  • Reviews data and text associated with claims files

  • Scans and indexes documents

  • May assist with and/or create general correspondence

  • May perform mail/file functions.  Utilizes the company system(s) to identify the appropriate recipient of correspondence within or outside the company.  Sorts and distributes mail.  Maintains/purges documents according to record retention guidelines and distributes files/file systems.

• May assist Claims department:

  • Sets up claims files

  • Files correspondence and other material related to the claims records, as directed

  • Locates policies

  • Obtains coverage information from policies

  • Investigates discrepancies in the information gathered

  • Enters information into system(s)

  • Orders reports

• Updates claims files and maintains, corrects, and/or updates data using office technology.

• Prepares and maintains records, registers, and schedules.

• Performs other duties as assigned, including the following clerical support duties:

  • Answering phones

  • Initial contact for anyone entering office

  • Sort/distribute mail

  • Print & mail Underwriting Urgent forms

  • Copy and mail lockbox payments

Job Requirements

Education: High school diploma or equivalent

Experience: Generally, 0 to 2 years of related experience.

Business Unit:

Crop

Salary Range:

$20.00 -$24.00

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.